We have put together a list of questions asked by many of our customers. If you have any further questions that are not answered here, please feel free to contact us.
How long before my wedding should I order my dress?
If you are looking for a gown and you find the one for you, order it, even if your big day is two years away.
Do we buy the one we try on?
All our gowns are samples and then a gown is ordered in your nearest size for you. If you are purchasing a sale item however, this will then be the one you try on.
What happens after my dress has been ordered?
The dress is placed on order with our manufacturers and we will contact you as soon as it is in store.
How long before the dress arrives?
Depending on the manufacturer it can take up to 9 months at the peak time. If you have left it too late gowns can be ordered but a charge is made for a rush cut.
When my dress arrives do I have to take it?
When the bridal gown arrives, it must be collected and paid for within 7 days.
Do you do the alterations?
We can recommend professional alteration services if you require them.
What about my Bridesmaids?
We have a large range of Bridesmaids dresses, some in over 25 different .Click the bridesmaids link to see further details.Please note that there is up a twenty week wait for a bridesmaid dress please take this into consideration when you are thinking of ordering a dress.
Do you sell accessories?
We have a large selection of handmade tiaras that can be changed to your requirements. We also have a large selection of veils. Click the accessories link to see a small selection of our extensive range.
Do you do late night appointments?
We do late night appointments please ring or use the contact page on the website to book an appointment.
